FEMA Implements Virtual Solutions to Replace Disaster Recovery Centers

Hazard Mitigation Community Education and Outreach implemented a unique approach for the disaster recovery center in the response to severe storms, flooding, landslides and mudslides that impacted Oregon in February.


Disaster recovery centers, typically located within impacted communities, were replaced with virtual communication. FEMA’s Individual Assistance Cadre, which specializes in asking disaster survivors financial aid questions, also asked questions pertaining to mitigation. The mitigation questions were:

  • Do you have flood insurance?
  • Do you have any questions concerning repairs, rebuilding or mitigation techniques?
  • May your information be shared with mitigation specialist?


If their response required a mitigation reply, they were directed to the appropriate mitigation specialist, helping to connect people to the information and help they needed. For more information on the role of mitigation and Hazard Mitigation Community Education and Outreach, visit the FEMA website.

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