Exploring Interoperability Issues and the Enhancement of Hurricane Rescue Operations Survey

Dear, Sir/Ma’am-


I would like to invite you to participate in a short research study, Exploring Interoperability Issues and the Enhancement of Hurricane Rescue Operations in the Gulf States Region. The purpose of this study is to describe how supplemental emergency personnel and local first responders believe from their experiences that interoperability issues between disparate mutual-aid radio systems can be overcome in the Gulf States region of the United States.  The research project is being conducted in partial fulfillment of a doctoral degree in Homeland Security Leadership and Policy at Northcentral University by student Doug Brown, a firefighter and Nationally Registered Emergency Medical Technician in Little Rock, Arkansas. Please note that although I have extensive experience in emergency management, I will not be recruiting any personnel to participate in this study that I know or have worked with in the past.

You are eligible to participate in this research if you are: (a) 18 years of age or older, (b) a first responder actively working or volunteering with a public safety agency located in the Gulf States region of the United States with 5 or more years of experience, or (c) supplemental emergency personnel, which includes firefighters, police officers, wildlife officers, EMTs, or (d) a person authorized by a local, state, or federal agency to assist local first responders as defined by the National Response Framework (NRF), located in a state bordering the Gulf States region of the United States, including the states of Arkansas, Oklahoma, South Carolina, New Mexico, and Tennessee.  If you agree to participate, you will be asked to complete: The Participation Eligibility Questionnaire, which will take 3-5 minutes, complete the Informed Consent Form, requiring 5-8 minutes of your time, place the completed, signed form in a postage-paid, sealed envelope that I have mailed to you.  This should take about 3 minutes, and then return it to me, which should take about 10 minutes depending on where your outgoing mail is located.  After receiving the completed, signed, Informed Consent Form, I will then email you to schedule a time to call you in order to complete the Open-Ended Telephone Interview Protocol.  Completing the interview over the phone will take 5-8 minutes.  I will then ask you to complete the Online Survey Questions using Survey Monkey, which should take approximately 5 minutes on the web.

Your participation is a personal choice, participation should be performed off duty, and your participation will not reflect the views of your agency.  I am limiting my recruitment at your agency to just 1 or 2 persons so that I do not overly tax your personnel or focus too much on one particular agency.  There is no compensation provided for participating in this research.  If you are interested in participating in this doctoral research project, please either reply to this email or contact the researcher at the following address and phone number:


Researcher: Doug Brown

Phone: 501-463-8538

Email: D.Brown2045@email.ncu.edu


Eligibility Questionnaire:



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